Job Title: CUSTOMER SERVICE REP
Job Description: Responds to customer inquiries regarding service, equipment, activations, and/or changes to account information taken via telephone, mailings, fax, or e-mail. Utilizes computer/on-line guidelines in responding to customer inquiries. Completes, processes, and maintains applicable paperwork and records. Gathers information to resolve problems and logs customer calls. Handles disgruntled and dissatisfied customers in a courteous and professional manner.
Requirements: High school diploma or GED. A minimum of one-year customer service experience. Excellent communication skills, a clear, pleasant speaking voice, proper use of the English language and grammar, excellent customer care skills. Positions are temp, temp to hire and direct hire.
Compensation: Salary will vary depending on experience.
Location: Customer Service Rep Austin, Customer Service Rep Houston & Customer Service Rep San Antonio